Privacy Policy

1. Introduction

Relief Central ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we handle informations collected through our platform. Given the nature of disaster relief, we balance data privacy with the urgent need to coordinate life-saving assistance.

2. Information We Collect

• Personal Information: Name, phone number, email address, and location data when you report a need or register as a volunteer.
• Donation Data: Transaction details and donor identity (unless anonymous). We do NOT store credit card numbers (handled by payment processors).
• Usage Data: Information about how you access and use our platform.

3. How We Use Your Data

We use your data solely for:

• Verifying the authenticity of relief needs.
• Connecting donors and volunteers with verified needs.
• Coordinating logistics for aid distribution.
• Communicating urgent updates regarding disaster zones.

4. Data Sharing

We may share limited need-related data (e.g., location, contact for aid reception) with Verified Relief Organizations strictly for the purpose of fulfilling the need. We do not sell data to third parties.

5. Contact Us

For privacy concerns, please contact our Data Protection Officer at privacy@reliefcentral.lk.